E-pood

Privacy Policy

Effective Date: 17.04.2025
Last Updated: 17.04.2025

1. Introduction

This Privacy Policy explains how Paadivennad OÜ (“we”, “our”, or “us”) collects, uses, and safeguards your personal data when you interact with our website https://paadivennad.ee. We are committed to handling your personal information in compliance with the General Data Protection Regulation (EU) 2016/679 and the Estonian Personal Data Protection Act.

2. Data Controller

Paadivennad OÜ
 Registry Code: 17180348
Address: Sepa tn 14-47, 29021 Narva-Jõesuu, Estonia
Email: info@paadivennad.ee

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, email address, phone number
  • Transaction Data: Order history, payment details
  • Delivery Data: Shipping and billing addresses
  • Technical Data: IP address, browser type, device information
  • Usage Data: How you use our site and services
  • Marketing Data: Your preferences in receiving marketing communications

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent – when you opt in to marketing or analytics
  • Contract performance – to fulfill product orders
  • Legal obligation – for record-keeping and compliance
  • Legitimate interests – to improve services and protect our business

5. How We Use Your Personal Data

Your personal data may be used to:

  • Process and fulfill orders
  • Manage payments and refunds
  • Deliver marketing communications (if opted in)
  • Provide customer service
  • Improve our website and product offerings
  • Comply with applicable legal obligations

6. Third-Party Services

We work with several trusted third-party service providers:

  • WooCommerce – E-commerce platform for managing products and orders
  • Klaviyo & Mailchimp – Email marketing and customer communication
  • Google Analytics – Website usage analytics
  • Meta (Facebook/Instagram) – Advertising and conversion tracking
  • Montonio – Secure payment processing

We ensure all service providers process personal data in accordance with GDPR.

7. Data Sharing with Couriers

To deliver your order, we share necessary information (such as name, phone number, and delivery address) with the following courier service providers:

  • Sendpack
  • OSC
  • Omniva

This data is shared only for the specific purpose of fulfilling your order.

8. Data Retention

We keep your personal data only as long as necessary for the purposes it was collected, or to meet legal, accounting, or reporting requirements.

9. Your Rights

You have the right to:

  • Request access to your data
  • Correct or delete your data
  • Withdraw consent
  • Object to or restrict processing
  • Request data portability
  • File a complaint with the Estonian Data Protection Inspectorate

11. Contact Us

If you have questions or requests about your personal data, you can contact us:

Email: info@paadivennad.ee
Address: Sepa tn 14-47, 29021 Narva-Jõesuu, Estonia